Shipping and Delivery

Shipping Rules:

We understand that your shipping options can sometimes be confusing and you may have questions. We hope that this explanation helps to clarify how your item will arrive to you. Above all, we make every effort to save you money and get your product to you quickly and in fantastic condition.

Shipping information for products on PRINTHEAD PRICE:

Your order of NEW products over $2000 will ship free of charge. The free shipping method will come via the standard method of our choice of carrier.

  • All USED items in condition ‘GOOD’ or better ship free regardless of price.
  • Our $2000 order total is calculated after all rebates, coupon codes and additional discounts have been applied. Gift cards, freight charges and taxes do not count towards the $2000 total.
  • *Exceptions to this rule – exceptionally large items (ex: large bags, savage paper, etc.) that are dimensionally weighted by our shipping carriers will not qualify for free shipping and will incur shipping charges.
  • *Any upgraded or expedited shipping choice by the customer will incur an additional charge.
  • *Items that are special order or drop-shipped from our manufacturers and vendors may be ineligible for free shipping.
  • *Used items in FAIR or INOPERABLE condition are not eligible for free shipping.
  • PO Boxes are NOT eligible for free shipping


Due to an increased risk of fraud in the electronics industry, most items ship with signature required on delivery.

 International shipments with Printhead Price:

    Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility or you can request price for it.

  1.     We will not declare any package as a "Gift" and we will declare the exact selling price on the customs documents as required by law.
  2.     If you choose International First Class Mail, this method is not trackable and can take up to 60 days for delivery in some countries.
  3.     For faster delivery times, please select International Priority Mail or International Express Mail.
  4.     Once your package leaves the Indonesia, the package cannot be tracked until the receiving country's post office scans the package and updates the status.


 The Carriers We Use


We will ship your order in the most cost effective manner available to us.

We utilize multiple carriers to get you the best rate. Those options include, but are not limited to:

FEDEX

    Home Delivery
    Ground Delivery
    3rd Day
    2nd Day
    Next Day

UPS

    SurePost
    Ground Delivery
    3rd Day
    2nd Day
    Next Day

A Few Additional Things To Note

  1.     Shipments to PO boxes can only be shipped via US Postal Service
  2.     PO Boxes are NOT eligible for free shipping
  3.     International shipments may incur additional shipping charges. You will be notified via email of those charges and you can chose at that time to accept or decline. Taxes, duties and other fees may be charged by your destination country. Printhead Price is not responsible for those fees, nor does Printhead Price have the ability to estimate those fees. You will be charged all shipping and additional fees associated with any item returned because of non-delivery. This includes but is not limited to: Failure to pay said duties and taxes, incorrect address, not available to receive package in timely manner resulting in package being returned to Printhead Price.
  4.     Gift cards are sent via electronic delivery only, and an email will be sent with gift card information
  5.     You will receive an email with your order tracking number once your order has shipped


ALL ORDERS ARE SUBJECT TO APPROVAL BY OUR PROCESSING DEPARTMENT. WE WILL NOTIFY YOU IN A REASONABLE AMOUNT OF TIME IF YOUR ORDER MAY BE DELAYED.